Returns & Exchanges

At 5feet11, we want you to be completely satisfied with your fit; if your purchase isn't perfect, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the garments are in unworn condition.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via the portal and affix it clearly to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed once we receive and inspect the goods.